Privacy Policy

Last updated: June 27, 2025

At Pacz Tours (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or book our tours. Please read this policy carefully to understand our practices.

Information We Collect

We collect the following personal information from you:

Name, email address, phone number, and mailing address
Payment information necessary to process bookings
Details of your tour preferences and communications with us
Information collected through cookies and tracking technologies (see Cookies section below)

How We Use Your Information

Your information is used to:

Process and manage your tour bookings and payments
Communicate important updates regarding your tours or reservations
Improve our services and website experience
Send promotional materials and special offers (only if you opt-in)
Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device. You can control or disable cookies through your browser settings; however, this may affect some website functions.

For more details, please see our Cookie Policy.

Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Payment processors to complete your transactions
Trusted service providers who assist us with booking management, marketing, and website operations
Law enforcement or regulatory bodies if required by law

All third parties are required to protect your data and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission and secure data storage.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Typically, your data is kept for up to 3 years after your last interaction with us.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access and receive a copy of your data
The right to correct inaccurate or incomplete information
The right to request deletion of your data
The right to restrict or object to certain data processing
The right to data portability
The right to withdraw consent where applicable

To exercise these rights, please contact us using the information below. We will respond promptly and in accordance with applicable laws.

International Data Transfers

If you are located outside Belize, please be aware that your information may be transferred to and processed in Belize or other countries. We ensure that such transfers comply with data protection laws and safeguards.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such data, we will delete it promptly.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. We will notify you of significant changes through our website or direct communication.

Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:

Pacz Tours
Email: [email protected]
Phone: +501 639-1240
Address: 14 Cahal Pech Street, San Ignacio, Belize

Thank you for trusting Pacz Tours with your personal information. We are committed to protecting your privacy and providing a safe, enjoyable experience.

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